Terms of Use

Voysee is a location-aware audio guide platform that delivers short stories and informational content about nearby attractions, landmarks, historical sites, and points of interest. Our Service uses your device's location to provide contextually relevant audio content as you explore.

Please note that Voysee is an informational and entertainment tool. We do not book or facilitate actual travel services (such as tours, tickets, or transportation), nor are we responsible for third-party service providers or the attractions themselves.

We may update, expand, or limit the functionality of our Service at any time without prior notice.

To access and use our Service, you must:

• Be at least 18 years old, or the age of majority in your jurisdiction.
• Possess the legal authority to enter into a binding agreement.
• Provide accurate, complete, and up-to-date information when creating and maintaining your account.
• Keep your login credentials secure and accept full responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate your account if any information you provide is found to be false, misleading, incomplete, or in violation of these Terms.

If you are under the age of 18 (or the age of digital consent in your country), you may only use the Service with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal data from children without such consent. If we become aware that a minor has used the Service without proper consent, we reserve the right to delete the account and associated data.

Voysee requires access to your device's location services to deliver location-aware audio content. By using the Service, you acknowledge and agree that:

• Location Access: The Service requires location permissions to function. You may control location access through your device settings, but disabling location services will limit or prevent core functionality.
• Background Location: To provide seamless audio experiences, the app may access your location while running in the background. You can manage this permission in your device settings.
• Location Data Usage: Your location data is used solely to deliver relevant audio content and improve the Service. We do not sell your location data to third parties. Please refer to our Privacy Policy for detailed information on how we handle location data.
• Accuracy: Location accuracy depends on your device capabilities, GPS signal strength, and environmental factors. We do not guarantee precise location detection in all circumstances.

You may use the Site and Service only for lawful and authorized purposes. By accessing or using Voysee, you agree not to engage in any activity that:

Unlawful or Harmful Conduct

• Violates any applicable local, national, or international law or regulation.
• Infringes upon intellectual property, privacy, or other legal rights of any person or entity.
• Harms, exploits, or attempts to harm minors by exposing them to inappropriate content or in any other way.
• Engages in fraud, deception, impersonation, or misrepresentation of Voysee, its staff, other users, or third parties.
• Harasses, intimidates, stalks, or threatens any user, individual, or Voysee personnel.

Technical Misuse or Disruption

• Introduces viruses, worms, trojan horses, spyware, or any other harmful or disruptive software or technologies.
• Attempts to gain unauthorized access to, interfere with, damage, or disrupt any part of the Site, the Service, user accounts, servers, or connected networks.
• Uses the Site or Service in a manner that could overload, disable, impair, or interfere with system functionality or the user experience.
• Conducts denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks or similar disruptive activities.

Unauthorized Automation or Data Extraction

• Uses automated tools (such as bots, scripts, scrapers, or spiders) to access, collect, or interact with the Site or Service without our prior written consent.
• Systematically retrieves or compiles data, content, or audio materials to create a database, archive, or directory without authorization.
• Uploads or transmits any form of passive or active data collection mechanisms (e.g., cookies, gifs, web bugs, or spyware).
• Records, downloads, or redistributes audio content from the Service without explicit written permission.

Security Circumvention or Software Tampering

• Attempts to bypass, disable, or interfere with any security-related features or usage restrictions of the Site or Service.
• Reverse-engineers, decompiles, disassembles, modifies, copies, adapts, or tampers with the Site's software or source code.
• Deletes or alters copyright notices or proprietary labels from any content.
• Circumvents digital rights management or copy protection mechanisms.

Improper Use of Services

• Uses the Site or Service for unauthorized commercial purposes, including marketing, advertising, or selling goods or services.
• Submits false reports, abuses our support services, or misleads others regarding Voysee's operations.
• Engages in framing, linking, mirroring, or using Voysee in competition with us or for any unauthorized revenue-generating activities.
• Creates or uses accounts via automated means or under false pretenses.
• Transfers or sells your Voysee profile or account without our written consent.
• Uses the Service while operating a vehicle or in any situation where distraction could pose a safety risk.

Violation of any of the above terms may result in suspension or termination of your access, removal of content, or legal action. We reserve the right to investigate and take appropriate action, including reporting unlawful behavior to authorities.

Voysee provides audio guides containing stories, historical information, cultural insights, and educational content about attractions and points of interest. Some content may be generated or enhanced using artificial intelligence (AI) and machine learning technologies. Where content is AI-generated or AI-assisted, this may be indicated within the Service.

By using Voysee's audio content features, you acknowledge and agree to the following:

• Content Is for Informational and Entertainment Purposes: The audio content provided is intended for general information and entertainment. It should not be considered as professional historical, academic, legal, safety, or travel advice.
• Content May Contain Inaccuracies: While we strive for accuracy, our audio guides may include outdated information, factual errors, creative interpretations, or incomplete content. This can include—but is not limited to—details about historical events, dates, cultural practices, opening hours, accessibility, and local regulations.
• Conditions May Change: Attraction availability, opening hours, admission policies, accessibility features, and local conditions can change without notice. Audio content may not reflect the most current real-world conditions.
• Verification Is Your Responsibility: Users are solely responsible for independently verifying critical information—such as attraction operating hours, accessibility, safety conditions, and entry requirements—before visiting any location mentioned in our audio guides.
• Voysee Is Not Liable for User Decisions: We do not guarantee the reliability or suitability of any audio content provided. You use this information at your own risk, and Voysee shall not be held liable for any damages, losses, or inconveniences arising from reliance on our audio guides.
• Consult Official Sources: Always refer to official attraction websites, local tourism boards, or other verified authorities for official and up-to-date information relevant to your visit.
• Safety First: Always be aware of your surroundings when using the Service. Do not use Voysee while driving or in situations where audio distraction could compromise your safety.

We encourage you to use Voysee as an entertaining and informative companion while exploring, while relying on your own judgment and verified sources for practical decisions.

Certain features and functionalities of the Voysee platform may be available through paid subscription plans ("Subscription(s)"). By purchasing a Subscription, you agree to the terms outlined below regarding billing, renewals, free trials, and refunds.

Free Trial

Voysee may offer a limited-time free trial for new users ("Free Trial"), the terms of which are determined solely by Voysee and may vary.

• Billing During Free Trial: If billing details are required at sign-up, you will not be charged until the Free Trial period ends. Unless you cancel before the trial expires, your selected Subscription plan will automatically begin, and the applicable fees will be charged to your chosen payment method.
• Modifications or Termination: Voysee reserves the right to change or cancel Free Trial offers at any time, without prior notice or liability.

Billing and Renewal

Subscriptions are billed in advance on a recurring and periodic basis ("Billing Cycle"), which may be monthly, annually, or otherwise, depending on the plan you choose at the time of purchase.

• Automatic Renewal: Your Subscription will automatically renew at the end of each Billing Cycle under the same terms unless you cancel it or Voysee cancels it.
• Cancellation: You may cancel your Subscription renewal at any time via your account settings, through the App Store or Google Play Store (depending on where you subscribed), or by contacting our support team. Cancellations will apply to the next billing cycle—no refunds will be issued for the current billing period once payment is processed.

Payment Information

A valid and up-to-date payment method (e.g., credit card, App Store, or Google Play billing) is required to initiate and maintain your Subscription. You agree to provide complete and accurate billing details.

By providing this information, you authorize Voysee to charge all Subscription fees to your chosen payment method and represent and warrant that:

• You have the legal authority to use the payment method provided;
• All payment and billing information you supply is accurate, complete, and up to date.

We may use third-party payment processors (including Apple App Store and Google Play Store) to facilitate and securely manage transactions. By completing a purchase, you grant us the right to share your payment details with these processors, in accordance with our Privacy Policy.

In the event that automatic billing fails, we may issue an invoice that requires manual payment by a specified due date. Failure to resolve payment issues may result in suspension or cancellation of your access to paid features or subscriptions.

Changes to Subscription Fees

Voysee may modify Subscription fees at its discretion. If we adjust pricing:

• Advance Notice: We will provide reasonable prior notice before the change takes effect.
• Right to Cancel: You will have the opportunity to cancel your Subscription before the new rates apply.
• Acceptance: Continued use of the Service after a fee change constitutes your acceptance of the revised pricing.

Refund Policy

Except where required by applicable law, all payments made for Subscriptions are non-refundable. This includes fees for partially used Billing Cycles and unused features.

For subscriptions purchased through the Apple App Store or Google Play Store, refund requests are subject to the respective store's refund policies.

If you are a resident of the European Union, you have the right to withdraw from your subscription within 14 days of purchase without giving any reason, provided you have not yet started using the Service. To exercise this right, contact support@voysee.io with your order reference. Once the Service is accessed or used, you acknowledge that your withdrawal right is forfeited in accordance with Article 16(m) of the EU Consumer Rights Directive.

Voysee may offer an in-app virtual currency ("Virtual Currency") that can be purchased through the Service, the Apple App Store, or the Google Play Store. Virtual Currency may be used to unlock premium audio content, features, or other offerings within the Service, as determined by Voysee from time to time.

Nature and Use

By purchasing Virtual Currency, you acknowledge and agree to the following:

• Virtual Currency constitutes a limited, personal, non-transferable, non-exclusive, revocable license to access certain digital content or features within the Service. Virtual Currency is not real currency, has no monetary value outside of the Service, and does not constitute property.
• Virtual Currency may only be used within the Voysee platform and cannot be exchanged, sold, traded, or transferred to other users, third parties, or external platforms.
• The price of Virtual Currency may vary by region and is subject to change at Voysee's sole discretion. Any applicable taxes are the responsibility of the purchaser.

Validity Period and Expiration

Virtual Currency has a validity period of two (2) years from the date of purchase. After this two-year period, any unused Virtual Currency will automatically expire and be permanently removed from your account without prior notice or compensation. It is your sole responsibility to use your Virtual Currency before it expires.

Voysee reserves the right to modify the validity period for future purchases of Virtual Currency, provided that any such change will not retroactively reduce the validity period of Virtual Currency already purchased at the time of the change.

No Refunds

All purchases of Virtual Currency are final and non-refundable, except where required by applicable law. This includes, without limitation, unused Virtual Currency, partially used Virtual Currency, and Virtual Currency that has expired.

For purchases made through the Apple App Store or Google Play Store, refund requests are subject to the respective store's refund policies, and Voysee shall have no obligation to issue refunds for such purchases.

If you are a resident of the European Union, you acknowledge that by purchasing and using Virtual Currency, you consent to the immediate performance of the digital content service and waive your right of withdrawal under Article 16(m) of the EU Consumer Rights Directive, to the extent permitted by applicable law.

Account Termination

In the event that your account is terminated or suspended — whether by you or by Voysee for breach of these Terms — any remaining Virtual Currency in your account will be forfeited and no refund, credit, or compensation of any kind will be provided, except where required by applicable law.

Modifications to the Virtual Currency Program

Voysee reserves the right to modify, suspend, or discontinue the Virtual Currency program (or any part thereof) at any time. In the event of discontinuation, Voysee will provide reasonable prior notice and a reasonable period during which you may use any remaining Virtual Currency before it is removed.

The Site and Service, including all source code, software, application designs, audio content, text, media, photographs, graphics, trademarks, service marks, and logos (collectively, the "Content" and the "Marks"), is the exclusive property of Voysee or its licensors. These materials are protected by copyright, trademark, and various other intellectual property laws, as well as international conventions governing unfair competition.

By using the Site and Service, you are granted a limited, non-transferable, and revocable license to access and use the Content solely for personal, non-commercial purposes. This license allows you to listen to audio content through the app for personal enjoyment and education only.

You may not:

• Record, download, copy, or redistribute any audio content;
• Use audio content for commercial purposes, public performance, or broadcast;
• Remove or alter any copyright notices or proprietary labels;
• Create derivative works based on our audio content;
• Share your account credentials to allow others to access premium content.

Voysee retains all rights to the Site, Service, Content, and Marks that are not expressly granted to you. This means you may not use our trademarks, trade names, or any other intellectual property of Voysee in connection with any product, service, or other commercial endeavor without express written permission.

If you believe your intellectual property rights are being infringed, please contact legal@voysee.io with details for review.

You may have the opportunity to submit content (e.g., reviews, ratings, photos, comments) through the Service ("User Content"). You retain ownership of your User Content but grant Voysee a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, display, distribute, and adapt the content in connection with operating, promoting, and improving the Service. This license is granted solely for the purpose of operating, promoting, and improving the Service and does not grant Voysee the right to sell your content to third parties without additional consent.

You are solely responsible for your User Content and must ensure it does not infringe the rights of others or violate any laws. You agree not to upload any content that:

• Violates copyright or other intellectual property rights;
• Contains defamatory, obscene, or offensive material;
• Contains malware or harmful code;
• Violates any applicable laws;
• Misrepresents your identity or affiliation.

We reserve the right to remove or restrict access to any User Content that violates these Terms or applicable law.

The Service may include links to, or integrate with, third-party websites, applications, platforms, or services—such as maps, navigation tools, attraction websites, booking platforms, or external articles (collectively, "Third-Party Services"). These Third-Party Services are provided for your convenience and enhanced user experience but are not owned, operated, or controlled by Voysee.

Voysee does not endorse, monitor, verify, or assume any responsibility for the content, functionality, policies, terms, or practices of any Third-Party Service. We make no warranties or representations regarding the accuracy, completeness, availability, or reliability of information, goods, or services offered by such third parties. Accessing or using any Third-Party Service through our platform is done at your own risk.

By using the Service, you acknowledge and agree that:

• Any interaction, transaction, or correspondence with Third-Party Services (including purchases, bookings, or data sharing) is solely between you and the third party;
• Voysee shall not be liable for any damage, loss, or dispute arising out of or related to your use of or reliance on Third-Party Services;
• You are responsible for reviewing and complying with the terms of service, privacy policies, and other legal documentation of any Third-Party Service you choose to engage with.

We encourage you to exercise caution and conduct your own due diligence before engaging with any external services or platforms linked through Voysee.

Your privacy is important to us. Voysee is committed to processing your personal data in a responsible, transparent, and secure manner. We encourage you to review our full Privacy Policy, which explains in detail how we collect, use, disclose, retain, and protect your personal data when you access or use our Service.

For the purposes of the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable privacy laws, including the California Consumer Privacy Act (CCPA), Voysee acts as the data controller with respect to your personal information.

Our legal bases for processing your personal data may include, but are not limited to:

• Your consent, where required;
• Performance of a contract, including delivering services you request;
• Compliance with a legal obligation
• Legitimate interests, such as improving our services or ensuring security.

Your data may be transferred and processed outside of your country of residence, including to jurisdictions with different data protection laws.

Location Data

Given the location-based nature of our Service, we process location data to provide core functionality. This includes:

• Determining your proximity to points of interest;
• Delivering relevant audio content based on your location;
• Improving content recommendations and Service quality.

You can control location permissions through your device settings. Disabling location services will limit or prevent the core functionality of the Service.

Your Rights

If you are located in the European Union, European Economic Area, United Kingdom, or California, you have specific rights under applicable privacy laws, including:

• The right to access your personal data;
• The right to rectify inaccurate or incomplete information;
• The right to request deletion of your data ("right to be forgotten");
• The right to restrict or object to processing
• The right to data portability
• The right to opt out of certain uses or sales of personal data (for California residents);
• The right not to be discriminated against for exercising any of these rights.

You may exercise these rights or contact our Data Protection Department at any time by emailing: privacy@voysee.io.

We may use cookies and similar technologies to enhance user experience and gather analytics, as described in our Privacy Policy.

For more information on how we handle your data, including international data transfers and security measures, please refer to our Privacy Policy.

Voysee reserves the right to suspend, deactivate, or permanently terminate your access to the Service at any time and at our sole discretion, without prior notice or liability, for any reason including, but not limited to:

• Violation of these Terms of Use;
• Misuse, abuse, or unauthorized use of the Service;
• Prolonged periods of account inactivity;
• Suspected fraudulent, illegal, or harmful behavior;
• Providing false, incomplete, or misleading information during registration or use of the Service.

We may investigate any suspected breach of these Terms and may take appropriate legal, technical, or administrative action, including reporting violations to law enforcement authorities.

You may request to delete your account at any time by contacting us at support@voysee.io or through the account settings in the app. Upon deletion, your access will be revoked, and your data will be handled in accordance with our Privacy Policy and applicable data retention laws.

Termination or deactivation of your account does not affect any provisions of these Terms that by their nature are intended to survive termination, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution clauses.

The Service is provided on an "as is" and "as available" basis. Voysee makes no warranties or representations—express or implied—regarding:

• The accuracy, completeness, or reliability of any content or data, including but not limited to errors or omissions arising from AI-generated or AI-assisted content;
• The availability or uninterrupted functionality of the Service;
• The suitability or fitness for a particular purpose;
• That the Service will be secure, error-free, or free from viruses or harmful components;
• The accuracy of location detection or geolocation features;
• The current operating status, accessibility, or availability of any attractions or points of interest mentioned in our audio content.

To the maximum extent permitted by law, Voysee and its affiliates, directors, officers, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages;
• Any loss of data, profits, revenue, or business opportunities;
• Any damages resulting from third-party services, technical failures, or force majeure events, such as natural disasters, internet outages, government restrictions, or other events beyond our control;
• Any injury, harm, or damage arising from use of the Service while distracted or in unsafe conditions;
• Any disappointment, inconvenience, or loss arising from inaccurate content about attractions or points of interest.

Some jurisdictions (e.g., certain U.S. states or EU countries) do not allow exclusions of certain warranties or limitations of liability. In such cases, Voysee's liability will be limited to the maximum extent permitted by applicable law, or, where liability cannot be excluded, limited to the amount you paid (if any) for the affected portion of the Service.

If any provision in this section is deemed unenforceable, it shall be construed to reflect the original intent to the extent permissible under law, and the remainder shall remain in full force and effect.

We reserve the right to modify, suspend, or discontinue any part of the Service or any content provided through it, at any time and for any reason, without prior notice.

Voysee shall not be held liable for any unavailability, inaccessibility, or performance issues, temporary or permanent, of the Service or its features.

We may restrict access to some parts or the entirety of the Service to certain users, including registered users, at our discretion.

Beta Features

Voysee may offer beta or trial features, which are provided 'as is' and may be changed or removed without notice.

Content Updates

Audio content may be added, modified, or removed at any time. We do not guarantee that specific content will remain available indefinitely.

We may amend or update these Terms at any time.

• Effective Date: Changes take effect immediately upon being posted on our website or app.
• Notification: We may notify you of material changes via email, in-app notice, or website banner.
• Your Responsibility: You are responsible for reviewing these Terms regularly to stay informed of any changes.
• Acceptance: Continued use of the Service after any changes constitutes your acceptance of the updated Terms.

If you do not agree with the amended Terms, you must stop using the Service immediately.

If a change materially affects your rights, we will make reasonable efforts to notify you in advance.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to conflict of law principles.

You agree that:

• Any disputes arising out of or related to these Terms or your use of the Service shall be resolved exclusively in the courts of Cyprus
• If legally required or agreed upon, disputes may alternatively be resolved through binding arbitration, subject to applicable local laws (e.g., under EU or U.S. consumer protection laws).

Nothing in this clause deprives EU or U.S. consumers of protections granted by the laws of their habitual residence, as per EU Regulation (EC) No. 593/2008 (Rome I) and U.S. state consumer laws, where applicable.

• Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and Voysee.
• Severability: If any provision is found to be unenforceable, the remaining provisions shall remain valid and enforceable.
• No Waiver: Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
• Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights without restriction.
• Governing Language: In the event of any discrepancy between translations of these Terms, the English version shall prevail.

By accessing or using the Service, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy.

If you have any questions, feedback, or concerns regarding these Terms or the Service, please contact us: